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A list of file extensions which are blocked by the mail server from being sent as attachments
Here is a list of file extensions which are not allowed to be sent to
any email address on the...
Views: 317
Can I export my mailing list from Mailman ?
There is no way to export a file containing the list but you can get
the e-mails by hand with a...
Views: 318
Can I Forward E-mail to Multiple Address ?
Using the forward feature you can forward e-mail to more then one
person. To forward your e-mail...
Views: 313
Can I have a dot in an email address ?
Yes, you can set up an email address like john.peter@yourdomain.com.
Views: 315
Can I log directly into webmail ?
Yes, this can be done by using the following URLs in the address bar or
links on your website,...
Views: 457
Can I make multiple IMAP connections to the same address ?
No, you can only make one connection to an email address at a time.
Views: 317
Can I save Sent-Mail to IMAP server ?
This Answer comes directly from;
Microsoft CSS Online Newsgroup Support:
Based on my...
Views: 345
Can I send an email with large files/attachments ?
We have a 10MB limit on emails sent out. If you have an attachment that
is larger than 10MB you...
Views: 289
Can you change a mail list name without deleting it ?
No, Mailman is integrated into the control panel and doing this may break more than just your...
Views: 312
Cannot View All Email Accounts From Main Account in Horde
This is no longer supported, however you can have similar functionality
by setting up email...
Views: 324
Do you offer antivirus and antispam protection for e-mail account ?
Yes we do offer anti spam options but no antivirus options.
You have several options to...
Views: 282
Export Subscriber List in MailMan
Here is how to get a list of subscribers in one shot:
send a message to:...
Views: 328
Hiding email address from harvester bots and spiders ect.
Yes it is easy. You will need to add this code into your page where you have your email listed....
Views: 427
How can I delete a large number of emails from an email account ?
To delete a large number of emails from an INBOX on an email account you can do the following:...
Views: 275
How can I eliminate some of the Spam I am receiving ?
Here are some ways to eliminate some spam from your inbox:
Enable SpamAssassin
SpamAssassin...
Views: 508
How can I remotely access my e-mail ?
You can access webmail from any computer that has a web browser by going to...
Views: 319
How do I add my email account to Entourage (mac) ?
Email - Entourage - Adding An Account (mac)
Step 1:
Open Entourage and click on Tools and...
Views: 346
How do I add my email account to MacMail - OSX ?
A. Email - MacMail - OS10 - Adding An Account (mac)
Step 1:
Open MacMail and click on Mail...
Views: 292
How do I add my nvhserver email account to Outlook Express 6.0 ?
Email - Outlook Express - Version 6.0 - Adding An Account
Step 1:
Open Outlook Express....
Views: 330
How do I avoid Outlook IMAP timeout errors ?
You can avoid the timeout error message "Your IMAP server has closed
the connection. This...
Views: 330
How do I black or white list entire domains ?
Open Box Trapper then click on Edit Forward/White/Black/Ignore Lists then Edit black list and...
Views: 304
How do I create an E-mail Autoresponder ?
1. Log into your site control panel (http://yourdomain.com/cpanel). Where 'youdomain.com'...
Views: 337
How do I create an email forwarder ?
Log into your site control panel http://yourdomain.com/cpanel Where 'yourdomain.com' is...
Views: 309
How do I setup an email filter ?
1. Log into your Control Panel (http://yourdomain.com/cpanel). Where 'yourdomain.com' is...
Views: 278
How do I setup email accounts for addon/pointed domain ?
The process is exactly the same as you setup email account for your
master domain, just make...
Views: 287
How do I setup Fetch Mail accounts in Horde ?
Create folders within Horde for each Fetch Mail account. This way, you
can have Fetched email...
Views: 311
How do I setup Outlook 2003 for my domain at nvhserver.com ?
REGULAR CONFIG FOR OUTLOOK
1) run Outlook
2) open the Tools menu, and select "Email...
Views: 326
How Do I Subscribe to IMAP Folders in Mac OS X Mail Client ?
Go to Mail > Preferences and select Accounts. Highlight you email
account and click the...
Views: 630
How to Change Ports in Eudora 6.0 and Up ?
Eudora for Windows
Eudora has chosen to hide the Port
change option in verison 6.0 and up,...
Views: 291
How to change the mx record of your domain ?
You can easily change your mx record of a domain(the place where all
mail traffic is sent to),...
Views: 318
How to install RoundCube Webmail ?
Step 1: Download Roundcube from their website at http://roundcube.net.
Step 2: Extract the...
Views: 474
How to set up an E-mail account ?
To set up an e-mail account for ANY domain follow these steps:
1) Log into your CPanel
2)...
Views: 367
I can't send using Mozilla Thunderbird
This error is most commonly caused by McAfee Antivirus, if you have
McAfee running on your...
Views: 301
I receive error "503 valid RCPT command must precede DATA"
A. Pop before smtp - check your email account for new mail before
trying to send email. This...
Views: 417
My domain's MX records point elsewhere and I can't send emails to my domain from the web ?
If you have the MX records set to a server other than ours and you are
having these problems, it...
Views: 380
Settings for Pine
Pine is a unix email client.
In the role setup set option "Use SMTP Server" to...
Views: 276
Setup email account on Outlook 2000
Set Up Email in Outlook 2000
1. Go to Tools | Accounts
2. Click on Add | Mail...
Views: 302
Setup email on Mozilla Thunderbird
1. Click on Tools > Account Settings > Add Account
2. Select Email account
Click...
Views: 313
What do I do when I get an authentication error when logging into webmail ?
This is a problem where the database for Horde has an error with your
account, and is not...
Views: 317
What is Box Trapper? What are the Forward/White/Black/Ignore Lists ?
Overview
The cPanel BoxTrapper allows you to activate
e-mail verification for those not on...
Views: 395
What is your Spam and bulk email policy ?
We have strict policies against spamming and bulk email. Users who Spam via email, newsgroups,...
Views: 377
What version of Spam Assassin is installed on the server ?
Spam Assassin 3.1.7 is currently installed on the server.
When you enable Spam Assassin it...
Views: 314
Why Am I Getting Duplicate Messages in Outlook 2002 ?
SYMPTOMS
Outlook downloads messages from a Post Office Protocol
3 (POP3) server again after it...
Views: 268
Why do my email messages keep getting returned ?
If your emails keep getting returned with the message "Unrouteable
Domain", then you...
Views: 285